Antivirus software is installed to protect the PC or laptop from virus attacks which often cause serious problems. An effective antivirus program detects and eradicates the malware from the machine. Sometimes your antivirus may prevent you from opening a file or accessing any web page for different types of virus problem. Such interruptions occur frequently and block not only virus affected folders but other files which are not virus affected. This is quite annoying when you need to open a folder urgently and what appears on your screen is ‘access denied’. Support for PC Optimization
The real cause of this problem
It mostly happens when your antivirus program and its signature files are not updated. When you try to open a file which is damaged or infected with a virus with an outdated antivirus program, you will get a warning message. It means that your blocked file contains a virus that can’t be eradicated by your antivirus software.
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How to resolve this problem:
There are three things that can prevent you from opening a file. First, you need to detect whether your antivirus along with its signature files is updated; whether the files are damaged; or the files are carrying a virus. To tackle the new viruses, antivirus software vendors offer an updated virus signature file that can be downloaded from the internet. In case you are facing this problem on your PC on which you have already installed a new version of antivirus program from a CD, then you need to connect to the internet to download the latest updated version from the vendor. You may also need to buy new effective antivirus software.
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